Privacy Policy
At Heavenly Drops, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, products, and services.
1. Information We Collect
Personal Information:
When you use our services, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
Non-Personal Information:
We may also collect non-personal information, such as browser type, operating system, IP address, and browsing behavior on our website.
2. How We Use Your Information
To Provide Services:
We use your personal information to process orders, deliver products, provide customer support, and communicate with you about your purchases.
To Improve Our Services:
We analyze non-personal information to improve our website, products, and services, ensuring a better experience for our users.
Marketing:
With your consent, we may use your information to send you promotional materials, offers, and updates about Heavenly Drops.
3. Sharing Your Information
Third-Party Service Providers:
We may share your information with third-party providers who assist us in delivering our services, such as payment processors, shipping companies, and email marketing platforms. These providers are bound by confidentiality agreements and are not permitted to use your data for any other purpose.
Legal Requirements:
We may disclose your information if required by law, such as in response to a subpoena, court order, or government request.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and provide personalized content. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement a variety of security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Access and Correction:
You have the right to access and update your personal information. You can do this by contacting our customer support team.
Opt-Out:
You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
Data Deletion:
You have the right to request the deletion of your personal data, subject to certain legal obligations.
7. Children’s Privacy
Heavenly Drops does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child without parental consent, we will delete that information promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.